Thank you for the suggestion, Jens. We will bear it in mind!

facebook and co. are nice but most people look at the company webpage first i guess.. at least i do it.

look how google is doing it.. i think that´s not too much effort?

https://support.google.com/nikcollection/answer/4400822?hl=en&ref_topic=3001406

this blog sure needs more time to maintain then such a smple but informative site.

Hi Jens,

The site was designed to keep track of everyone that reaches out to us. It used to be different, but there were a lot of requests that fell through the cracks, so we’ve tightened up the site to make sure that doesn’t happen anymore. Sorry to hear it took a while for you to reach out. The support desk is the best place to contact us for technical questions.

We release information through the blog and our social media pages for major updates to our products. We do release minor updates from time to time, but they are usually in response to errors caused by software updates from other companies (Like the new OSX). If we come out with a point release that has new features or critical changes, we will mention it as frequently as possible in all of our media channels.

Hope this helps!

why is it so complicated to find a contact email on your website? :-(
i have a question and spend 5 minutes searching for a way to contact you via email.

im not phoning you from europe… you know. :)
and all i find under CONTACT is snail mail and a phone number. is this 1985?

now my question, or say request.

we bought some alienskin products. but at work our PC´s are normaly not connected to the internet.
we managed the licensing but is there a way to check for UPDATES on your website?

how about a page that informs about the latest release updates?
so people who cant use the online updater can check if a new build was released.

thanks!