With Exposure X3 coming out soon, now seems like a good opportunity to share our thoughts about the importance of creating stable, high-quality software that our customers can rely on.
We’ve been producing award-winning image processing software for photographers and graphic designers since 1993, and quality and stability is a point of pride for us.
Writing reliable software benefits you, our customer. You receive a product you can depend on. It doesn’t crash, so you don’t have to waste time troubleshooting or contacting support.
Our features work as expected. We implement them thoroughly and carefully so they work correctly when we ship. Our marketing materials are honest in their description of what a feature will do.
An important aspect of reliability is speed. Speed is a hidden feature that affects every aspect of editing work. We put a huge amount of effort into performance optimization, so that you can spend your time being creative instead of waiting.
There’s a lot that goes into creating reliable software. It starts with good design. Careful planning helps produce a reliable product.
We also invest a lot of time and effort in testing our software. Testing involves a number of activities – careful manual testing by Alien Skin team members, beta testing by trusted customers, and automated testing, where every build is subjected to a battery of automated tests. Automated testing can quickly find problems during development, leaving time for our test team to do other things.
Another aspect of our reliability is realistic schedules. Giving engineers impossible schedules is a recipe for failure. We make ambitious but realistic feature plans for every release and work steadily toward our goal.
We are proud of our reputation as a software maker that creates products you can trust and will continue our commitment to reliability in our upcoming Exposure X3 release and beyond!